ClickCease

Ratings
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Prevent cancellations by knowing exactly how each client is feeling about your cleaners work.

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A fully-featured Customer Satisfaction Platform

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Automated

After each service your client will get a notification by email and SMS to rate, give feedback and send a tip.

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Stop Churn Before It Happens

Analyze feedback in the Satisfaction report to identify unhappy clients and underperforming cleaners, before clients churn.

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Acquisition

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User behaviour

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Feedback-First

Most CRM’s focus on asking clients for a review; that’s necessary but it’s more important to continuously get feedback from your clients about how satisfied they are with your cleaners work so we nudge them to provide feedback to the cleaner before we ask them for a review.

Hosted Real Customer Reviews Page

What good is it to have great feedback and ratings if you can’t show them to your potential customers?  No good.  That’s why you get a hosted real customer reviews page that shows your review metrics and individual reviews (over 3 stars) that you can link to from your website and your online booking form.

Automated Tipping

When clients select a tip amount (either predefined or custom) we’ll automatically charge their card and add that tip amount to the cleaner in the Timesheet Report so you can pay it out when running payroll.  

Start creating stronger connections with your clients and cleaners.