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Standard Operating Procedures (SOP's) are the best tool to keep your team members up to speed and to deliver the same result every time.

A great SOP is digestible and repeatable - meaning your SOP should not be filled with jargon and should be written for consumers with the attention span of a goldfish. Answer these 3 questions as quickly as possible:

1. When does it start?

2. What steps do I take?

3. When does it end?