Imagine if your spouse stopped pursuing you or taking you out on dates after y'all got married. Cultivating a lasting relationship doesn't stop once you've tied the know or won a recurring customer. Continue to follow up with your recurring customers on a regular basis. Add a touchpoint after 1 month, 3 months, and 6 months in your CRM to call your customer and ask, "Is there any way we can improve your cleanings?"
