There are countless reasons why a customer may choose to cancel their cleaning service. While some of these issues are out of your control, most of the time you have the ability to win them back. But...you don't know until you ask. Write a simple "Hey, what can we do to get you back?" email series, automatically trigger it to start after a recurring customer cancels, and answer their responses in a timely manner. You'll be amazed at how many potentially "gone-forever" customers you win back.
